FAQ
Q: What shipping benefits do I get with a $59 order? A: All orders that reach $59 automatically qualify for complimentary standard shipping. Orders below this threshold will apply a flat shipping fee of $6.99.
Q: How fast can I receive my order in the US and Europe? A: After processing and shipment, parcels usually arrive within 3 to 7 business days for most US and European regions.
Q: Can I return clothes that I have tried on? A: Items can only be returned if they remain in original, resalable condition with all tags intact. Worn, washed or damaged goods are not eligible for return.
Q: How do I track my purchased items? A: A unique tracking code will be sent to your registered email once your order leaves our warehouse. You can check your delivery status anytime online.
Q: My order arrived defective, what should I do? A: Kindly contact our support team within 7 days after delivery and provide detailed photos of the faulty items. We will solve your after-sales issue quickly.